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Welcome! New Opportunities invites you to explore a way to leave
the rat race and have a reliable, dependable source of income – a business
that you own and run yourself, but not by yourself – that generates not
only high levels of profit but also provides much needed services to local
businesses...
Start a local call centre, for local businesses, providing professional
Telephone Answering and Telemarketing services, with the support of a nationally
promoted brand.
Advantages
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Low overheads – work from just about anywhere you like – from or close
to home
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All you need is a standard phone line and an internet-ready computer to
get started
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Your own exclusive territory
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Support from a management team with over 30 years combined experience in
the call centre industry
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Positive cash-flow business with centralised administration, leaving you
free to concentrate on the core of your business
Who
we are
Our name says it all really because since 2002 we have been in the business
of growing our clients’ businesses by creating new opportunities for them.
After many successful years working as consultants, the founders identified
a niche in the industry for a call centre which took a more consultative
approach, is personal, productive and appealing to all kinds of businesses,
not just established blue chips companies with huge budgets.
The New Opportunities concept was born.
The vision was to ensure service offerings were more bespoke to the
clients’ needs and budget. Pricing structures would be completely transparent,
enabling clients to easily calculate their return on investment.
The overall aim was to make New Opportunities the natural choice for
all kinds of businesses looking to outsource all or part of their call
handling needs.
Today, our vision remains the same and New Opportunities works closely
with hundreds of clients throughout the UK. The original founders still
take a hands-on approach in all aspects of the business.
We have an exciting future ahead and look forward to developing the
New Opportunities brand further in partnership with like-minded people
who share our vision.
What
we do
For our clients, we:
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Make a good first impression on their behalf
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Get their foot in the door with new customers
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Act as an ‘extra pair of hands’ when they need us most
New Opportunities provides professional, yet personalised telephone support
for established and growing businesses alike - from answering our clients’
calls when they cannot, to telephoning potential customers and arranging
appointments on their behalf.
Outbound:
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Lead generation
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Appointment setting
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Mailshot follow-up
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Market research
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Seminar/conference bookings
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Database cleansing
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Customer care calls
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Inbound:
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Virtual reception
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Media response
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Sales/order lines
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Customer services
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Information lines
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Helpdesk
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In fact, we can handle just about any activity which involves using the
telephone effectively. We also offer a range of related marketing support
services.
The
market
No company, no matter what size, can be successful if incoming or outgoing
calls are mishandled, and business owners realise this fact. Off-shore
call centres are often not a viable solution due to customers’ negative
opinions.
Every company has non-core processes which divert attention and resources
away from core functions. Outsourcing non-core processes to New Opportunities
allows businesses to reduce costs and increase in-house productivity.
For these reasons, the UK call handling industry is rapidly expanding
and New Opportunities is at the forefront of this exciting sector.
More
information
To download a copy of our Franchise Prospectus, please complete the following
form.
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